“With a depth of experience across B2C and B2B, Steve is focused on how to best serve our consumer and small business customers with the easiest to use, most dependable backup solution on the market.” “Whether it is family photos, tax documents, a college thesis or business plans, consumers and small businesses store irreplaceable files on their laptops and devices,” said Joe Payne, president and CEO at Code42. In particular, he will focus on initiatives that improve the CrashPlan experience, with expanded self-service options and ease-of-use enhancements. I don't even know if that is possible, but I am tied of hearing it accessing my hard drives all the time.In this role, Buege will develop and implement Code42’s CrashPlan consumer and small business strategies. I am waiting for some tech support to see if I can get a hold of this monster and take control back into my own hands. It's totally out of my control, and I don't like that. I use the command provided to terminate access to the service, but the engine of the application still keeps chugging away. I play with the settings, but they don't seem to have much effect. The engine is either backing up files, or it is "synchronizing" the files which have already been sent to the remote site with some kind of index it keeps on my computer. The Energizer bunny rabbit has got nothing on this engine: it just keeps chugging away, and I find it irritating that I cannot stop it, for it slows down my access to other things I want to do on my computer. I can't seem to stop it! I constantly hear it accessing my internal hard drive and my external hard drives, even after I have achieved a 100% complete backup status. What I don't like about CrashPlan is the application is ALWAYS working. Obviously, the more data you want to send, the longer it will take. If you do it yourself from home, then you should expect to have your computer engaged for several days (in the background) sending your files to their remote site. You can always send them a hard drive, but few people will do that. You can not only backup your data to their Cloud, but you can also backup locally to another computer or hard drive (for free) or to a friend's computer.īut the uploading process is very slow, which is probably due to the slowness of uploading any data, as well as due to the slowness of the application. I have used the CrashPlan service for two years, and I have a paid subscription for another two years. I don't care, as CrashPlan doesn't meet my needs any more. Unfortunately for CrashPlan (as if) and fortunately for me, I'm looking into going back to something like Retrospect and a cold storage/cloud storage service, even though this will be spendier. Backing up my hard drive and externals is why I use a backup service. I bet CrashPlan doesn't tell THEM what files they can and can't back up.īottom line is my internal drive hasn't been backed up in 9 days. I think they're trying to kill off all the small user base and cater only to the Business level clients. I've used CrashPlan for years to back up whole drives, and this was never a problem until this latest upgrade. They never inform you about it up front: you're not supposed to back up your whole drive (i.e., root folder), you're only supposed to back up your user folder. Oh, NOW, I know what the problem is, and it's mine, of course. I've had multiple chats with their tech support reps. I have been stuck on cache maintenance for NINE days. Since the forced change from Home to Small Business plan and the new (unannounced) app interface revamp a few weeks back, the app and the service sucks.
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